Privacy Policy

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information voluntarily provided by users, including:

• name;
• email address;
• username;
• profile information;
• billing information;
• customer support communications;
• account credentials.

User Content

Content users create, upload, store, post, share, or submit, including:

• yoga sequences;
• class plans;
• notes;
• educational materials;
• comments;
• forum discussions;
• media uploads;
• messages;
• downloadable files.

Technical and Usage Information

Information automatically collected when using the platform, including:

• IP address;
• browser type;
• device information;
• operating system;
• pages visited;
• login activity;
• timestamps;
• cookies and analytics data.

Payment Information

Payment transactions may be processed through independent third-party payment providers.

YogiFlow does not directly store complete payment card numbers or full financial account credentials on its own servers unless explicitly stated.

2. How We Use Information

We may use collected information to:

• operate the platform;
• maintain accounts;
• process memberships and purchases;
• improve functionality;
• personalize user experience;
• provide customer support;
• maintain security;
• prevent fraud or abuse;
• enforce platform rules;
• comply with legal obligations;
• develop new features.

3. User Content Ownership

Users retain ownership of original content uploaded to YogiFlow, including yoga sequences, class plans, educational materials, written notes, media, videos, downloadable files, and related user-created content.

YogiFlow does not claim ownership of user-created original content.

By uploading content, users grant YogiFlow a limited, non-exclusive, revocable license to host, store, process, display, reproduce, and transmit content solely as necessary to operate, maintain, secure, improve, and provide platform functionality.

YogiFlow will not publicly market, advertise, publish, distribute, license, sell, or commercially use user-created content outside normal platform functionality without prior written authorization from the content owner.

4. Community Features and Public Content

YogiFlow may offer:

• forums;
• comments;
• messaging;
• collaborative features;
• social interactions.

Information shared publicly through these features may be visible to other users.

Users are responsible for the information they choose to post publicly.

YogiFlow is not responsible for how other users may use, copy, share, or interpret publicly shared content.

5. AI-Generated, Automated, and Third-Party Content

YogiFlow may allow content created, uploaded, generated, shared, or distributed by users, AI systems, automation tools, affiliates, sponsors, advertisers, or third-party services.

YogiFlow does not guarantee the accuracy, legality, safety, reliability, completeness, or appropriateness of AI-generated, automated, affiliate, sponsored, or user-generated content.

YogiFlow reserves the right, but not the obligation, to review, monitor, label, restrict, remove, block, investigate, or report content that may be harmful, misleading, violent, illegal, deceptive, abusive, fraudulent, sexually explicit, discriminatory, spam-related, unsafe, or otherwise inappropriate.

6. Cookies and Tracking Technologies

YogiFlow may use:

• cookies;
• analytics tools;
• session storage;
• tracking technologies;
• performance monitoring tools.

These technologies help maintain platform functionality, improve performance, remember preferences, analyze usage patterns, and enhance security.

Users may disable cookies through browser settings, though some features may not function properly.

7. Third-Party Services

YogiFlow may use independent third-party service providers to support platform operations, including:

• payment processing;
• hosting infrastructure;
• analytics;
• communications;
• authentication;
• video delivery;
• cloud storage;
• customer support;
• security monitoring.

These providers may process information according to their own terms and privacy policies.

While YogiFlow makes commercially reasonable efforts to work with reputable providers, YogiFlow is not responsible for:

• third-party outages;
• service interruptions;
• external security incidents;
• provider errors;
• third-party policies or practices beyond YogiFlow's reasonable control.

Use of third-party services is at the user’s own risk.

8. Data Security

YogiFlow uses commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no platform, storage system, or internet transmission can be guaranteed to be completely secure.

Users understand and accept that:

• use of online services carries inherent security risks;
• unauthorized access, breaches, or technical failures may occur.

To the fullest extent permitted by law, YogiFlow disclaims liability for unauthorized access, hacking, data breaches, or security incidents beyond our reasonable control.

9. Community Safety and Enforcement

Users understand and agree that YogiFlow may monitor, review, preserve, disclose, remove, restrict, or report content, communications, account activity, or platform behavior when reasonably necessary to:

• enforce platform rules;
• protect users or the public;
• maintain community safety;
• investigate suspected violations;
• comply with legal obligations;
• cooperate with law enforcement or regulators.

Accounts engaging in prohibited conduct may be suspended or permanently terminated without refund.

10. Prohibited and Harmful Content

YogiFlow maintains a strict zero-tolerance policy for:

• illegal activity;
• violence or threats;
• harassment;
• hate speech;
• pornography;
• exploitation;
• harmful conduct;
• unlawful AI-generated content;
• scams or fraud;
• malicious software;
• abusive or dangerous activity.

This includes content generated or distributed by:

• users;
• AI systems;
• automated tools;
• affiliates;
• third-party services.

YogiFlow reserves the right to remove, restrict, block, report, preserve, investigate, or disclose such content or related account activity where reasonably necessary.

11. Data Retention

YogiFlow may retain information:

• as long as necessary to operate services;
• for legitimate business purposes;
• to comply with legal obligations;
• to resolve disputes;
• to enforce agreements;
• for backup and security purposes.

Certain information may remain in backups, logs, archives, or legal records after account termination.

12. Children's Privacy

YogiFlow is not intended for children under 13 years old.

We do not knowingly collect personal information from children under 13.

If we become aware of such collection, we may remove the information and terminate related accounts.

13. International Users

Users accessing YogiFlow from outside the United States understand and agree that information may be transferred to, processed, and stored in the United States or other jurisdictions where privacy laws may differ.

14. Disclaimer of Warranties

YogiFlow provides services “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee:

• uninterrupted service;
• complete accuracy;
• error-free functionality;
• permanent availability;
• complete security.

15. Changes to This Privacy Policy

YogiFlow may update this Privacy Policy at any time.

Updated versions become effective upon posting to YogiFlow.org.

Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.

16. Contact Information

For privacy-related questions or requests, contact:

YogiFlow
Email: support@yogiflow.org